Privacy Policy

 

Welcome to the privacy policy of Greenpoint’s (“Privacy Policy”). We respect your privacy and are committed to protecting your personal data.

Greenpoint Florist will request customer and recipient information when placing an order online or via phone, for the sole purpose of ensuring the correct order and delivery.

Such information as name, email, phone number, delivery address and payment details may be required.

All personal information is private and confidential and will not be disclosed to third parties involved without your authorisation or if requested by law.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

- Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of
products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing
from us and our third parties and your communication preferences.

  • We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • to provide you with our products and services;

    • to communicate with you (for example to provide customer support, or correspond with you about deliveries);

    • to help you use our Website;

    • to assist in your participation in promotions or competitions we are running;

    • to improve our products and services and conduct market and business analysis;

    • to keep you informed about our products and services and tell you about our promotions (except if you have told us that you do not want to receive emails from us that promote our products and services); and

    • to comply with any legal obligations.


    Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.